Privacy Policy

Effective Date: 10 February 2026

Tripcabinet Travel Private Limited ("TripCabinet", "we", "our", or "us"), a company incorporated under the laws of India (CIN: U52291KA2023PTC179561), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tripcabinet.com ("Website") or use our travel booking services.

By accessing our Website or using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our Website.

1. Information We Collect

a. Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account or register on the Website
• Make a booking or enquiry
• Contact our support team
• Subscribe to our newsletter
• Submit reviews or feedback

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Passport and travel document details
• Payment information (processed securely via third-party gateways)
• Travel preferences and special requirements

b. Information Collected Automatically

When you access our Website, we may automatically collect:

• IP address and geolocation data
• Browser type and version
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Access dates and times

2. How We Use Your Information

We use your information to:

• Process and manage your travel bookings
• Communicate booking confirmations, updates, and itinerary details
• Provide customer support and respond to enquiries
• Personalise your experience and recommend relevant packages
• Process payments and issue refunds
• Send promotional offers and newsletters (with your consent)
• Improve our Website, services, and user experience
• Detect and prevent fraud or unauthorised access
• Comply with legal and regulatory obligations

3. Sharing Your Information

We may share your information with:

• Service Providers: Airlines, hotels, transport operators, and local tour partners who need your details to deliver booked services
• Payment Processors: Secure third-party payment gateways that handle transactions on our behalf
• Technology Partners: Hosting providers, analytics services, and email delivery platforms that support our operations
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login sessions
• Analyse website traffic and usage patterns
• Deliver relevant content and advertisements
• Improve website performance and functionality

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our Website. For details, please refer to our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with access controls
• Regular security assessments and monitoring
• Restricted access to personal data on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are retained for a minimum of 7 years for tax and regulatory compliance. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time (without affecting prior processing)
• Request data portability in a commonly used format
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our Website and Services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party websites, including partner hotels, airlines, and travel services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, particularly when sharing data with international Suppliers to fulfil your bookings. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Effective Date". We encourage you to review this policy periodically.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Tripcabinet Travel Private Limited
8th Floor, Regus-The Estate, Dickenson Road
Bangalore, Karnataka 560042, India
Email: [email protected]
Phone: +91 8178212377
Website: tripcabinet.com