T r i p C a b i n e t

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  • [email protected]
  • 8th Floor, Regus-The Estate, Dickenson Road, Bangalore, Karnataka 560042
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Accessibility Statement

Last Updated: February 11, 2026

Tripcabinet Travel Private Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

1. Our Commitment

TripCabinet is dedicated to providing an inclusive and accessible online travel booking experience. We believe that everyone, regardless of ability or technology, should be able to explore destinations, book tours, and plan their dream vacations through our platform.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.

3. Measures to Support Accessibility

TripCabinet has implemented the following measures to ensure accessibility:

3.1 Technical Features

  • Semantic HTML: Proper use of HTML elements to convey meaning and structure
  • Keyboard Navigation: Full website functionality accessible via keyboard alone (no mouse required)
  • Screen Reader Compatibility: Optimized for JAWS, NVDA, VoiceOver, and other assistive technologies
  • Alternative Text: Descriptive alt text for all meaningful images
  • Color Contrast: Sufficient contrast ratios between text and background colors (minimum 4.5:1)
  • Responsive Design: Mobile-friendly layout that adapts to different screen sizes and orientations
  • Focus Indicators: Clear visual indicators for keyboard focus on interactive elements
  • Accessible Forms: Properly labeled form fields with error messages and instructions
  • Skip Navigation Links: Skip-to-content links for faster navigation
  • ARIA Landmarks: Proper use of ARIA (Accessible Rich Internet Applications) attributes

3.2 Content Accessibility

  • Clear Language: Simple, concise language with minimal jargon
  • Descriptive Headings: Logical heading hierarchy (H1, H2, H3, etc.) for easy navigation
  • Link Context: Descriptive link text that makes sense out of context
  • Video Captions: Closed captions and transcripts for video content
  • Text Resizing: Text can be resized up to 200% without loss of functionality

3.3 Ongoing Improvements

  • Regular accessibility audits and testing
  • User feedback integration
  • Staff training on accessibility best practices
  • Third-party accessibility tool integration
  • Continuous monitoring and updates

4. Accessible Booking Process

Our booking system is designed to be fully accessible:

  • Search Functionality: Accessible search filters with clear labels and instructions
  • Package Details: Structured itineraries with descriptive headings and lists
  • Booking Forms: Form validation with clear error messages
  • Payment Gateway: Accessible payment interface compatible with assistive technologies
  • Confirmation Emails: Plain-text confirmation emails available upon request

5. Accessible Travel Packages

5.1 Accessibility Information

We provide detailed accessibility information for tour packages, including:

  • Wheelchair accessibility of accommodations
  • Mobility requirements for activities and excursions
  • Availability of accessible transport options
  • Dietary accommodation capabilities
  • Assistance services available at destinations

5.2 Special Assistance Requests

Travelers requiring special assistance can specify their needs during booking. We work with vendors to accommodate:

  • Wheelchair users
  • Travelers with visual or hearing impairments
  • Travelers with cognitive or developmental disabilities
  • Travelers with dietary restrictions
  • Travelers requiring medical equipment or support

Note: While we make every effort to fulfill accessibility requests, some destinations and activities may have inherent limitations. We recommend contacting us at least 30 days before travel to discuss specific needs.

6. Assistive Technology Compatibility

The TripCabinet website is designed to be compatible with:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack, Narrator
  • Screen Magnification Software: ZoomText, MAGic, Windows Magnifier
  • Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
  • Alternative Input Devices: Keyboard-only navigation, switch devices, eye-tracking systems
  • Browser Accessibility Features: Built-in zoom, high-contrast modes, custom stylesheets

7. Known Limitations

Despite our best efforts, some areas of the website may not yet be fully accessible:

7.1 Third-Party Content

  • Embedded Maps: Some interactive maps from third-party providers may have limited accessibility
  • Social Media Feeds: Embedded social media content is controlled by external platforms
  • Payment Gateways: External payment processors may have their own accessibility features
  • Vendor Content: Tour descriptions and images provided by third-party vendors may not meet our accessibility standards

7.2 Legacy Content

Older pages or documents uploaded before 2024 may not fully comply with current standards. We are actively working to update this content.

7.3 PDF Documents

Some downloadable documents (itineraries, booking confirmations) may not be fully accessible. Alternative formats (plain text, HTML) are available upon request.

8. Accessibility Testing

TripCabinet conducts regular accessibility testing using:

  • Automated accessibility testing tools (Axe, WAVE, Lighthouse)
  • Manual testing with assistive technologies
  • User testing with people with disabilities
  • Third-party accessibility audits

9. Mobile App Accessibility

If we launch a mobile application in the future, it will be designed with accessibility in mind, following:

  • iOS Accessibility Guidelines
  • Android Accessibility Guidelines
  • Mobile WCAG 2.1 standards

10. Accessibility Assistance

If you need assistance with booking or navigating the website, our customer support team is available to help:

  • Email: [email protected] (response within 24 hours)
  • Phone: +91 8178212377 (Monday-Saturday, 9 AM - 6 PM IST)
  • Live Chat: Available on the website during business hours

Our team can assist with:

  • Searching for accessible travel packages
  • Completing bookings over the phone
  • Providing information in alternative formats
  • Coordinating special assistance requests with vendors

11. Feedback & Complaints

We welcome feedback on the accessibility of tripcabinet.com. If you encounter accessibility barriers, please let us know:

11.1 How to Report Issues

Please provide the following information when reporting accessibility issues:

  • URL of the page with the accessibility barrier
  • Description of the problem
  • Assistive technology you were using (if applicable)
  • Browser and operating system
  • Any other relevant details

11.2 Response Timeline

  • We will acknowledge your feedback within 2 business days
  • We aim to resolve critical accessibility issues within 7 business days
  • For complex issues requiring vendor coordination, we will provide a timeline within 14 days

12. Continuous Improvement

Accessibility is an ongoing commitment. TripCabinet will continue to:

  • Monitor and improve website accessibility
  • Stay updated with evolving accessibility standards and best practices
  • Train our team on inclusive design principles
  • Work with vendors to improve accessibility of tour packages and services
  • Incorporate user feedback into future updates

13. Formal Complaints & Legal Rights

If you are not satisfied with our response to your accessibility concern, you have the right to lodge a complaint with:

  • The Rights of Persons with Disabilities Act, 2016 (India)
  • Your local accessibility or disability rights organization

14. Contact Information

For accessibility-related inquiries, assistance, or feedback, please contact:

Tripcabinet Travel Private Limited
Accessibility Coordinator
8th Floor, Regus-The Estate, Dickenson Road
Bangalore, Karnataka 560042, India
Email: [email protected]
Phone: +91 8178212377
Website: tripcabinet.com

15. Alternative Formats

This Accessibility Statement is available in alternative formats upon request, including:

  • Large print
  • Plain text email
  • Audio recording
  • Braille (upon advance request)

This Accessibility Statement will be reviewed and updated regularly to reflect our ongoing commitment to digital accessibility.