Welcome to Tripcabinet Travel Private Limited (“Tripcabinet,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you visit or use our website, https://tripcabinet.com/ (“Website”), operated on WordPress.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.
1. Who We Are
- Company Name: Tripcabinet Travel Private Limited
- Address: Manipal Center, Ng-16, Dickenson Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042, India
- Phone: 081782 12377
- Email: sales@tripcabinet.com
- Website: https://tripcabinet.com/
We deal in international tour packages and operate from India, in compliance with the applicable laws of India, including the Information Technology Act, 2000 and the rules framed thereunder.
2. Scope of This Privacy Policy
This Privacy Policy applies to information we collect through:
- Our Website (including any subdomains or mobile versions).
- Email, text, and other electronic messages between you and the Website.
- Any other communication or interaction you have with us that references this Privacy Policy.
It does not apply to information collected by:
- Any third-party websites that may link to or be accessible from our Website.
- Any application or content (including advertisements) that may link to or be accessible from our Website.
3. Information We Collect
We collect personal information directly from you when you interact with our Website, as well as automatically through various technologies.
A. Information You Provide
- Contact Information
- Name, email address, phone number, postal address, and other similar data you provide when filling out forms or contacting us.
- Booking and Travel Details
- Information such as passport details, date of birth, nationality, travel preferences, and other data required for booking international tour packages.
- Payment Information
- Billing details, credit/debit card information, and related data when you make a purchase or booking.
- Communications
- Information you provide when you contact us via email, phone, or other communication channels. We may maintain records of such correspondence.
- Other Voluntary Information
- Feedback, survey responses, and any other information you share voluntarily with us.
B. Information Collected Automatically
When you visit our Website, we or our third-party service providers may automatically collect information about your device and browsing activities, such as:
- Device and Usage Data
- IP address, browser type, operating system, referring URLs, access times, pages viewed, and links clicked.
- Cookies and Similar Technologies
- We use cookies, web beacons, pixels, and similar technologies to collect data about your usage patterns. For more details, refer to our “Cookies and Tracking Technologies” section below.
4. How We Use Your Information
We may use the personal information we collect for the following purposes:
- Providing and Improving Services
- To process your bookings and payments, manage your account, and enhance our offerings.
- Customer Support
- To respond to your inquiries, provide assistance, and handle any issues you report.
- Marketing and Promotions
- To send you updates, newsletters, promotional offers, and other marketing communications (only if you have consented to or have not opted out of such communications).
- Personalization
- To tailor the content, services, and advertisements we provide based on your preferences and usage patterns.
- Legal and Regulatory Compliance
- To comply with applicable laws, regulations, and legal processes, and to protect against fraud, unauthorized transactions, claims, or other liabilities.
- Security and Fraud Prevention
- To maintain the safety and security of our Website, to detect and prevent fraud or abuse, and to enforce our terms and policies.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your interactions with our Website. These technologies help us:
- Recognize your browser or device.
- Remember your preferences and settings.
- Understand how you use our Website, so we can improve the user experience.
- Measure the effectiveness of our marketing campaigns.
Types of Cookies:
- Essential Cookies
- Necessary for the operation of our Website; they enable you to move around and use our features.
- Analytical/Performance Cookies
- Help us understand how users engage with our Website, so we can improve performance and enhance the user experience.
- Functionality Cookies
- Remember your choices (e.g., language preference) to provide more personalized features.
- Targeting/Advertising Cookies
- Track your online activity to help tailor ads relevant to your interests.
Managing Cookies:
You can set your browser to refuse all or some cookies, or to alert you when cookies are being used. However, if you disable cookies, some parts of our Website may become inaccessible or not function properly.
6. Disclosure of Your Information
We may share your information with:
- Service Providers and Partners
- Third-party vendors who assist us in running our Website, managing payments, analyzing data, or providing marketing and advertising services. These service providers have access to your information only to perform tasks on our behalf and are contractually obligated to safeguard your data.
- Legal Requirements
- We may disclose your information when required by law or in response to valid legal requests, such as to comply with a court order or legal obligation.
- Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our business or assets, user information may be transferred as part of that transaction.
- With Your Consent
- We may share your information for any other purpose with your explicit consent.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission (where applicable).
- Regular security assessments and updates.
- Secure data storage and restricted access procedures.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. In determining the appropriate retention period, we consider the following:
- The nature of the data.
- The purpose for which it is collected.
- Legal or regulatory requirements.
Once the retention period expires or the data is no longer needed, we securely delete or anonymize it.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will promptly delete it. If you believe that a child under 18 has provided us with personal information, please contact us immediately at sales@tripcabinet.com.
10. Your Rights and Choices
Depending on applicable Indian law, you may have the right to:
- Access and Update: Request access to the personal information we hold about you and correct or update any inaccuracies.
- Withdraw Consent: Withdraw any consent you have provided at any time.
- Opt-Out of Marketing: Choose not to receive marketing communications from us by following the “unsubscribe” instructions in our emails or by contacting us directly.
To exercise these rights, please contact us at sales@tripcabinet.com. We may request you to verify your identity before fulfilling any request and reserve the right to decline a request where we are not permitted to do so under applicable law.
11. Third-Party Links and Services
Our Website may contain links to third-party websites, plug-ins, or applications. We do not control these third parties and are not responsible for their privacy practices. When you leave our Website, we encourage you to read the privacy policies of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.
13. Grievance Officer
In accordance with the Information Technology Act 2000 and the rules made thereunder, if you have any grievances about our Privacy Policy or the way your personal data is processed, please contact our designated Grievance Officer:
- Name/Designation: [Insert Name/Designation of Grievance Officer]
- Email: sales@tripcabinet.com
- Address: Manipal Center, Ng-16, Dickenson Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042, India
- Phone: 081782 12377
We will make every effort to address your concerns in a timely and satisfactory manner.
14. Contact Us
For any questions, concerns, or clarifications regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Tripcabinet Travel Private Limited
Manipal Center, Ng-16, Dickenson Rd
Yellappa Garden, Yellappa Chetty Layout
Sivanchetti Gardens, Bengaluru, Karnataka 560042, India
Phone: 081782 12377
Email: sales@tripcabinet.com
Website: https://tripcabinet.com/
We appreciate your trust in Tripcabinet and assure you of our commitment to safeguarding your personal information.
